SubNub Technologies Pvt. Ltd. (STPL) is a company registered under the Companies Act, 2013 (CIN U80903OR2020PTC034017) and has its registered office at Plot No. 331/1943-B, Road No.6, Aurobindo Nagar, Chandrasekharpur, Bhubaneswar, Odisha, 751016, India.STPL operates SubNub App (for iOS & Android), a social networking platform and the website SubNub App Website
Significant Social Media Intermediary
STPL is a Significant Social Media Intermediary and has implemented policies and procedures to comply with the requirements of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (hereinafter the “Rules”).
Additional Due Diligence
The physical contact address of STPL for the purposes of receiving communication addressed to it under the Rules is Plot No. 331/1943-B, Road No.6, Aurobindo Nagar, Chandrasekharpur, Bhubaneswar, Odisha, 751016, India.
STPL has implemented the following mechanism for dealing with grievances:(i) Grievances relating to violation of the Rules must be addressed to the Resident Grievance Officer at [email protected] with a copy to the Chief Compliance Officer at [email protected]. The complaint must contain such information as is necessary in order for STPL to investigate and take action.(ii) Reported grievances will be acknowledged within 24 hours of receipt along with a unique identification number. Grievances will be disposed of within 15 days from date of receipt. Wherever practical, information on action taken or not taken by STPL may be provided to the reporter of the grievance.(iii) Grievances by an individual relating to exposure of their private areas, full or partial nudity or depicting such individual in any sexual act or conduct; or impersonation in an electronic form, including artificially morphed images will be acted upon within 24 hours.(iv) A monthly compliance report containing information as specified by the Rules will be published on the website under the link Compliance.
Users may opt for voluntary verification of accounts using an active Indian phone number. All such requests may be sent to [email protected] or raised within the SubNub App. A visual identifier will be shown against the profiles of users who have voluntarily verified themselves.
Publishers (as defined under the Rules) of news and current affairs content should take note of the information statement in compliance with the Rules can be found under the link Compliance. On confirmation by such publishers of compliance with the Rules, SubNub will display a visible verification mark against their profiles
STPL also displays a visible verification mark on content that is advertising or sponsored or is exclusively controlled.
STPL has appointed Indian residents to ensure compliance with the Rules:
Chief Compliance Officer for ensuring compliance with the Information Technology Act, 2000 and Rules.
Email: [email protected]
Nodal Contact Officer for 24x7 coordination with law enforcement agencies and officers to ensure compliance to their orders or requisitions made in accordance with the provisions of law or rules made there under email: [email protected]
Resident Grievance Officer to
Acknowledge a complaint in relation to the Rules within 24 hours and dispose off such complaint within a fifteen days from the date of its receipt; and
Receive and acknowledge any order, notice or direction issued by the Appropriate Government, any competent authority or a court of competent jurisdiction.
Name: Mr. Asit Mohanty
Email: [email protected]
This Compliance Statement is with reference to Rule 5 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (hereinafter "Rules") and applies to Publishers of News and Current Affairs Content (as defined under the Rules). Please note that according to the Rules, if you are a Publisher of News and Current Affairs Content, then in addition to the common terms of service for all users, you are required to furnish the details of user accounts on the services of intermediaries to the relevant ministry prescribed under Rule 18. If you have already done so please inform SubNub by sending a mail to [email protected] and we will provide a demonstrable and visible mark of verification as being Publishers against your profile. Thank you.